Shipping & Delivery Policy

    This Shipping & Delivery Policy is an integral part of our Terms and Conditions (“Terms”) and should be read in conjunction with them.
    You can review our main Terms here: https://shop.flaymelon.in/terms-conditions/

    Please read this policy carefully before placing an order. It outlines how we process, ship, and deliver your purchases from Flaymelon Pvt. Ltd..

    Delivery Timelines

    We strive to ensure that your orders reach you as quickly as possible.

    • Same-Day Delivery: Available for orders within Mumbai and Delhi.

    • Other Cities: Delivery typically takes 4–7 business days after order confirmation.

    Minimum delivery time: 4 days
    Maximum delivery time: 7 days

    Delivery timelines may vary depending on factors such as product availability, delivery location, or courier constraints. If any delay occurs, we will notify you promptly.

    Shipping & Delivery Options

    In-Store Pickup

    You may choose to pick up your order directly from our store.
    Pickup is available Monday to Friday, 9:00 AM – 6:00 PM.
    Please bring a valid ID and your order confirmation when collecting your purchase.

    Standard Shipping

    We offer Free Standard Two-Day Shipping on all orders across India.
    In some cases, a third-party logistics provider may handle the storage, packaging, and delivery of your products on our behalf.

    International Shipping

    At present, we do not offer international shipping. Orders can only be delivered within India.

    Order Delays

    In the event of unforeseen circumstances causing a delay, we will inform you as soon as possible and provide a revised estimated delivery date.
    We are committed to transparency and will always keep you updated regarding the status of your order.

    Returns & Refunds

    If you have questions regarding returns, exchanges, or refunds, please refer to our official Refund & Cancellation Policy here:
    https://shop.flaymelon.in/refund-cancellation-policy/

    Contact Us

    For any queries or assistance related to this Shipping & Delivery Policy, you may reach out to us through the following channels: