Privacy Policy
Introduction
This Privacy Policy (“Policy”) explains how Flaymelon Pvt. Ltd. (“We”, “Us”, “Our”, or the “Company”) collects, uses, and protects your information when you use our website https://flaymelon.in/ (“Website”).
By accessing or using our Website, you (“User”, “You”, “Your”) agree to the terms of this Policy. This Policy is an electronic record under the Information Technology Act, 2000, and does not require any physical or digital signature.
By using this Website, you consent to our collection, storage, processing, and transfer of your personal and non-personal data as described below. If you do not agree with this Policy, please discontinue using the Website immediately.
1. User Information
To access certain services or features, you may be required to provide personal information such as:
Name
Email Address
Gender
Age
Pin Code
Credit/Debit Card Details
Medical Records and History
Sexual Orientation
Biometric Information
Password
Occupation, Interests, and similar details
The information you share enables us to improve our Website and provide you with a more personalized experience. We use this data to maintain, protect, and enhance our services — including advertising, analytics, and development of new features.
Information that is publicly available or disclosed under applicable laws (such as the Right to Information Act, 2005) will not be considered sensitive.
2. Use of Cookies
We may use cookies or similar technologies to enhance user experience and understand user behavior. Cookies help us:
Identify returning visitors through unique User IDs
Analyze traffic and usage patterns
Personalize content and advertising
Cookies do not access data from your device’s hard drive or identify you personally unless you provide personal data voluntarily.
Our advertisers may set their own cookies, which we do not control.
Additionally, our web servers automatically collect limited technical information — such as IP address, browser type, and device information — to analyze traffic, improve performance, and enhance user experience.
3. Links to Other Websites
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites. Users are encouraged to read the privacy policies of each site they visit.
4. Information Sharing
We do not share your personal information with third parties without your consent, except in the following cases:
Legal Obligations:
When required by law, government authorities, or court orders for purposes such as identity verification, investigation, or prevention of offenses (including cybercrimes).Internal Processing:
Within our group companies, employees, and trusted service providers for data processing, as long as they adhere to strict confidentiality and data protection standards consistent with this Policy.
5. Information Security
We adopt robust security measures to safeguard your data from unauthorized access, disclosure, or alteration. These include:
Secure servers and firewalls
Password-protected databases
Encryption and restricted access protocols
While we take all reasonable precautions, no online system is completely secure. We cannot guarantee the absolute safety of your data transmitted via the Internet.
Any information you post publicly on discussion forums or comments sections is accessible to anyone with internet access.
6. Policy Updates
The internet and regulatory environment evolve over time. We may revise this Privacy Policy periodically. Any changes will be updated on this page, and continued use of our Website will signify your acceptance of the revised terms.
7. Grievance Redressal
For any concerns, complaints, or grievances regarding data usage, content, or breaches of this Policy, please contact our designated Grievance Officer:
Name: Ms. Sreyashi Chaoudhary
Company: Flaymelon Pvt. Ltd.
Address: Aqsa Masjid Rd, Gautam Nagar, Jogeshwari West, Mumbai, Maharashtra 400102
Email: support@flaymelon.in
Phone: +91-22-357-49496
Website: https://flaymelon.in/